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Questions about Google One? We’ve got answers.

Top Google One questions

What’s the difference between Google One and Google Drive?

Google Drive is a storage service. Google One is a subscription plan that gives you more storage to use across Google Drive, Gmail and Google Photos. What's more, with Google One, you receive extra benefits and can share your membership with your family.

How you use Google Drive doesn’t change, so you don’t have to worry about losing or transferring anything.

Learn more about how Google One works with Google Drive, Gmail and Google Photos.

Google Drive is a storage service. Google One is a subscription plan that gives you more storage to use across Google Drive, Gmail and Google Photos. What's more, with Google One, you receive extra benefits and can share your membership with your family.

How you use Google Drive doesn’t change, so you don’t have to worry about losing or transferring anything.

Learn more about how Google One works with Google Drive, Gmail and Google Photos.

How does the storage I get with Google One compare to what I get for free?

Every Google Account starts with 15 GB of free storage that’s shared across Google Drive, Gmail and Google Photos. When you upgrade to Google One, your total storage will increase to 100 GB or more, depending on which plan you choose. You'll also get extra member benefits and access to support from Google experts – all of which you can share with your family. Learn more about storage with Google One.

Every Google Account starts with 15 GB of free storage that’s shared across Google Drive, Gmail and Google Photos. When you upgrade to Google One, your total storage will increase to 100 GB or more, depending on which plan you choose. You'll also get extra member benefits and access to support from Google experts – all of which you can share with your family. Learn more about storage with Google One.

How can I use Google One if I’m not a member?

As a free Google One user, you can back up data on your Android or iOS phone and also free up space in your Google Account using the storage manager. If you get a Google One membership, you’ll unlock additional features such as expanded cloud storage, support from our team of Google experts and exclusive benefits.

As a free Google One user, you can back up data on your Android or iOS phone and also free up space in your Google Account using the storage manager. If you get a Google One membership, you’ll unlock additional features such as expanded cloud storage, support from our team of Google experts and exclusive benefits.

With who, can I share my Google One membership?

You can share Google One with up to five additional family members at no extra cost (that's six in total, including you). When you create a new family group, you can add or remove other family members.

If you’re already a member of a family group on Google, you can share your Google One plan with the rest of your existing group. Learn more about sharing your Google One membership.

You can share Google One with up to five additional family members at no extra cost (that's six in total, including you). When you create a new family group, you can add or remove other family members.

If you’re already a member of a family group on Google, you can share your Google One plan with the rest of your existing group. Learn more about sharing your Google One membership.

What do I share with my family group? Can they see everything I've stored?

You can share all the benefits of Google One with your family group – without sharing any of your personal files. Family members will share the storage space that comes with your Google One plan, but your family group won't be able to see what you store unless you specifically share it with them from Google Drive, Gmail or Google Photos. Learn more about sharing Google Drive files.

All family members can also get support from Google experts and member benefits (except for accounts managed by parents). Some benefits go to the first person in your group who claims them.

You can share all the benefits of Google One with your family group – without sharing any of your personal files. Family members will share the storage space that comes with your Google One plan, but your family group won't be able to see what you store unless you specifically share it with them from Google Drive, Gmail or Google Photos. Learn more about sharing Google Drive files.

All family members can also get support from Google experts and member benefits (except for accounts managed by parents). Some benefits go to the first person in your group who claims them.

How do I purchase a Google One plan?

To get a plan via the Google One app, follow the steps below. You can also purchase a plan from the Google One website.

To get a plan via the Google One app, follow the steps below. You can also purchase a plan from the Google One website.

Still have questions? Visit our Help Centre.

Once you’re a Google One member, you can get direct access to Google experts, who can help answer questions about Google products and services (including Google One).