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Questions about Google One? We’ve got answers.

Storage

What's the difference between Google One cloud storage and the cloud storage that comes with every Google Account?

Every Google Account comes with 15 GB of storage that's shared across Google Drive, Gmail and Google Photos. When you upgrade to Google One, your total storage increases to 100 GB or more depending on which plan you choose. You'll also get extra member benefits and access to support from Google experts − all of which you can share with your family.

Every Google Account comes with 15 GB of storage that's shared across Google Drive, Gmail and Google Photos. When you upgrade to Google One, your total storage increases to 100 GB or more depending on which plan you choose. You'll also get extra member benefits and access to support from Google experts − all of which you can share with your family.

What counts as storage and what doesn't?

Google Drive: Most files in your 'My Drive', including PDFs, images, videos and items in your bin.

Gmail: Messages and attachments, including items in your Spam and Deleted folders.

Google Photos: All photos and videos.

See here for more information about how storage works with Google One.

Google Drive: Most files in your 'My Drive', including PDFs, images, videos and items in your bin.

Gmail: Messages and attachments, including items in your Spam and Deleted folders.

Google Photos: All photos and videos.

See here for more information about how storage works with Google One.

What happens to my files if I go over my storage limit?

You won't be able to store new files in Google Drive or store new photos or videos in Google Photos, and you may not be able to receive emails with your Gmail address.

If you're over your storage quota for two years, your content across Gmail, Drive and Photos may be deleted.

Need more room? You can learn more about clearing some space, or upgrade to Google One to get more storage.

You won't be able to store new files in Google Drive or store new photos or videos in Google Photos, and you may not be able to receive emails with your Gmail address.

If you're over your storage quota for two years, your content across Gmail, Drive and Photos may be deleted.

Need more room? You can learn more about clearing some space, or upgrade to Google One to get more storage.

Still have questions? Visit our Help Centre.

Once you’re a Google One member, you can get direct access to Google experts, who can help answer questions about Google products and services (including Google One).