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Questions about Google One? We’ve got answers.

Security & Privacy

Is my stuff safe with Google One?

Security is and has always been a top priority for us. All Google services, including Google One, are protected by one of the world’s most advanced security infrastructures. Your files, emails, and photos are stored safely on our servers. Learn more about how Google keeps your stuff safe.

Security is and has always been a top priority for us. All Google services, including Google One, are protected by one of the world’s most advanced security infrastructures. Your files, emails, and photos are stored safely on our servers. Learn more about how Google keeps your stuff safe.

If I share Google One with my family, will they see my content?

No. You don’t have to worry about your family group seeing your stored stuff – unless you specifically share it with them. Learn more about sharing your plan.

No. You don’t have to worry about your family group seeing your stored stuff – unless you specifically share it with them. Learn more about sharing your plan.

Can I connect to VPN by Google One from any country?

You can connect from any of the countries that are currently supported. View the list of supported countries here.

You can connect from any of the countries that are currently supported. View the list of supported countries here.

What is a VPN? How does it work?

To help protect your information from hackers, a VPN or Virtual Private Network secures and encrypts the online connection. A VPN can also help improve your online privacy as it makes your IP address invisible to the sites you visit and it makes your online activity invisible to your network provider, ISP or employer. Learn more.

Google One members on a 2 TB or higher plan can enable the VPN from the Google One app. You can download the Google One app from the Play Store for Android or the App Store for iOS.

To help protect your information from hackers, a VPN or Virtual Private Network secures and encrypts the online connection. A VPN can also help improve your online privacy as it makes your IP address invisible to the sites you visit and it makes your online activity invisible to your network provider, ISP or employer. Learn more.

Google One members on a 2 TB or higher plan can enable the VPN from the Google One app. You can download the Google One app from the Play Store for Android or the App Store for iOS.

How do I enable the VPN?

Here’s how to enable the VPN on the Google One app.

  1. Open the Google One app on your Android or iOS device
  2. Tap on “Benefits”
  3. Tap on “View details” under “Online protection with a VPN”
  4. Turn on toggle next to “Enable VPN”

Here’s how to enable the VPN on the Google One app.

  1. Open the Google One app on your Android or iOS device
  2. Tap on “Benefits”
  3. Tap on “View details” under “Online protection with a VPN”
  4. Turn on toggle next to “Enable VPN”

Still have questions? Check out our Help Center.

Once you’re a Google One member, you can get direct access to Google experts who can help answer questions about Google products and services (including Google One).